Kayak Center Policies - Leonardo

COVID-19

All guests must comply with relevant COVID-19 laws in the State of New Jersey, which may change from time-to-time. At this time, face masks are not required. Do not participate in any activity if you have any symptoms, feel unwell, have a positive COVID test within 10 days, or have been exposed to anyone with a positive COVID test within 10 days.

No Refunds

Advance tickets may be refunded up to 24 hours prior to your reservation for individuals and up to 72 hours prior to your reservation for Group Sales. After that, tickets are non-refundable unless we close for inclement weather or water conditions and you cannot begin your trip. In that case you will be offered a refund or the opportunity to book for another date. On-site tickets are not refundable. There are no refunds if your trip is cut short due to unexpected weather or water conditions. There are no refunds if your trip is terminated for violation of any of our policies.

Personal Flotation Device (PFD)

All participants must wear a PFD at all times while on or in the water. A PFD is included with every rental. Failure to wear a PFD at all times will result in your trip being terminated. No refund will be given.

Rental Length

 

Rentals are a minimum of 1 hour and maximum of 8 hours. 

All kayaks and SUPs must be off the water by 6PM. 

Late Fees

Kayaks and SUPs  must be returned on time or be subject to a 50% late fee, in addition to the extra time.

Inclement Weather

We reserve the right to close due to inclement weather at any time. 

Ocean and wind conditions

No one will be allowed to rent kayaks if the wind is forecast to be above 15mph, or if inclement weather if forecast. 

Damage/Loss Deposits

Some equipment may require a damage/loss deposits. Normal wear and tear (including punctured or deflated tubes) are not considered damage. 

 

Alcohol

Alcohol consumption is absolutely prohibited. Anyone caught with alcohol or thought to be under the influence of alcohol will not be permitted to participate. No refunds will be given. ALLL COOLERS ARE SUBJECT TO INSPECTION. FAILURE TO ALLOW INSPECTION WILL RESULT IN YOUR TICKET BEING CANCELLED. NO REFUND WILL BE GIVEN.

Smoking

Smoking is not permitted anywhere on our premises, within the park or on the water.

Illegal Drugs

Illegal drug use is not permitted. Anyone using illegal drugs or thought to be under the influence of illegal drugs will not be permitted to participate. No refunds will be given.

Dress Code and Footwear

Closed toe watershoes or sandals are advised. Flip-flops are not acceptable. 

Personal Items

We are not responsible for lost, stolen, or misplaced personal items. All valuables should be left in your vehicle.

Parking Permit and Key Check

All vehicles require a parking permit. All vehicles must check their keys. Non-permitted cars may be towed.

Pets

Pets are not allowed, and they may not be left in your vehicle.

Age Requirements. Please be sure to review our Minimum Age Policy before booking: 

    • The minimum age for kayaking is 10 years old in a tandem and 12 years old solo. Kayaking experience is required.
    • Under certain conditions, the minimum age may be increased and children may at times not be permitted. 
    • All children under the age of 18 need to be accompanied by an adult that is a minimum of 18 years of age. A parent or legal guardian must sign a waiver.

Risks

Kayaking, standup paddleboarding, and canoeing have inherent risks. We are not responsible for any injuries or death. For a standard rental, there is no guide on the trip and it is up to you to assure the safety of yourself and your group. Risks include but are not limited to: sunburn, heat stroke, dehydration, cuts, bruises, scrapes, lacerations, insect bites, allergic reactions, fractures, dislocations, broken limbs, and drowning/death. Although our staff may be on shore, they cannot observe you during the length of your trip. There is no lifeguard on duty. All participants must complete a waiver and release of liability form for each participant. Anyone under 18 years of age must have a parent or adult legal guardian sign their waiver. Anyone under 18 years of age must be accompanied by an adult age 18 or older.

Restrictions on Participation

If you cannot swim, are pregnant, have any serious medical condition, are under the influence of drugs or alcohol, or are under the minimum age, you will not be permitted to participate. 

Language and Conduct

Offensive language or behavior is not acceptable, including shouting or displays of temper. If you are in violation of this policy you will be asked to leave. No refund will be given.

Coupons and Discounts

Coupons and other discounts (other than weekday and off-season discounts) may not be combined.  

Filming and Photography

On some days we may take photographs or videos for marketing and promotional purposes. By being in a public place, you consent to your photograph being taken.

Equipment Substitutions

Equipment is sometimes lost or damaged affecting our inventory. Substitution of your preferred kayak or SUP may sometimes be required.

Supervision of Minors

All minors (less than 18 year of age) require adult supervision at all times. At least one adult age 18 and over is required per six minors.