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River Tubing Policies

COVID-19

All guests wear face masks when on a van or shuttle.  All guests must wear facemasks when purchasing tickets if not fully vaccinated. On-line reservations are required. All tubes, equipment, wristbands, PFDs, vans and shuttles, and office and ticket booths will be sanitized after each use and throughout the day.

No Refunds

Advance tickets may be refunded up to 24 hours prior to your reservation for individuals and up to 72 hours prior to your reservation for Group Sales. After that, tickets are non-refundable unless we close for inclement weather or river conditions and you cannot begin your trip. In that case you will be offered a refund or the opportunity to book for another date. On-site tickets are not refundable once you have boarded the van or shuttle. There are no refunds if your trip is cut short due to unexpected weather or river conditions. There are no refunds if your trip is terminated for violation of any of our policies.

Personal Flotation Device (PFD)

All participants must wear a PFD at all times while on or in the river. A PFD is included with every rental. Failure to wear a PFD at all times will result in your trip being terminated.

Rental Length

The trip by tube usually can take anywhere from 90 minutes to 3 hours depending on river conditions (the default reservation is for 3 hours, but your reservation is for one trip regardless of duration).The standard rental length for tubing is 3 hours. This is how long you can keep the tube, not how long the float will take. Depending on river conditions, you may complete the trip in less time, sometimes as little as 90 minutes. If you choose to linger on the river, your trip may take longer.

Kayak and canoe rentals on the river are similarly for 3 hours. However, it will take only about 2 hours to complete the 7 mile run if paddling consistently. The default reservation is for 3 hours, but your reservation is for one trip regardless of duration. All tubes and kayaks must be off the river by 3PM. 

Late Fees

Kayaks and tubes must be returned on time, or be subject to a 50% late fee.

Inclement Weather

We reserve the right to close due to inclement weather at any time. Check the weather conditions for Kingwood Township, NJ. If thunderstorms are forecast, we may close. Check in advance. 

River Conditions

No one will be allowed on the river when the NOAA river stage at Riegelsville
exceeds, or is forecast to exceed, 9 feet. We may close at lower river levels in our sole determination as to the safety of the river. Levels for safe kayaking will be lower than that for tubing.

Damage/Loss Deposits

All equipment requires a damage/loss deposits. Normal wear and tear (including punctured or deflated tubes) are not considered damage. 

Coolers

You may bring a cooler up to 36 quarts. This must be used with one of our cooler carriers. Self-floating coolers are not permitted.

Alcohol

Alcohol consumption is absolutely prohibited. Anyone caught with alcohol or thought to be under the influence of alcohol will not be permitted to participate. No refunds will be given.

Smoking

Smoking is not permitted anywhere on our premises, within the park or on the river.

Illegal Drugs

Illegal drug use is not permitted. Anyone using illegal drugs or thought to be under the influence of illegal drugs will not be permitted to participate. No refunds will be given.

Dress Code and Footwear

Watershoes or sandals are required. Flip-flops, are not acceptable. 

Personal Items

We are not responsible for lost, stolen, or misplaced personal items. All valuables should be left in your vehicle or locker.

Pets

Pets are not allowed on tubes or on the property, and they may not be left in your vehicle.

Age Requirements. Please be sure to review our Minimum Age Policy before booking: 

    • The minimum age for tubing with an open bottom tube is 8 years old.
    • The minimum age for tubing with a closed bottom tube is 6 years old.
    • The minimum age for kayaking is 10 years old in a tandem and 12 years old solo.
    • Under high river conditions, the minimum age may be increased and children may at times, not be permitted. 
    • All children under the age of 18 need to be accompanied by an adult that is a minimum of 21 years of age. A parent or legal guardian must sign a waiver.
    • All children under 12 must be tethered to an adult's tube.

Parking

Pay parking is available to our customers. EACH vehicle requires a parking pass.

Risks

River tubing, kayaking and canoeing have inherent risks. We are not responsible for any injuries or death. There is no guide on the trip and it is up to you to assure the safety of yourself and your group. Risks on the river include but are not limited to: sunburn, heat stroke, dehydration, cuts, bruises, scrapes, lacerations, insect bites, allergic reactions, fractures, dislocations, broken limbs, and drowning/death. Although lifeguards may be at the drop off and pick up points, they cannot observe you on the entire length of your trip. All participants must complete a waiver and release of liability form for each participant. Anyone under 18 years of age must have a parent or adult guardian that is 21 years of age or older accompany them and sign their waiver. Only a LEGAL GUARDIAN can do this.

Restrictions on Participation

If you cannot swim, are pregnant, have any serious medical condition, are under the influence of drugs or alcohol, or are under the minimum age, you will bot be permitted to participate. 

Language and Conduct

Offensive language or behavior is not acceptable, including shouting or displays of temper. If you are in violation of this policy you will be asked to leave.

Coupons and Discounts

Coupons and other discounts (other than weekday and off-season discounts) may not be combined.  

Filming and Photography

On some days we may take photographs or videos for marketing and promotional purposes. This will be noted at the check-in station. By participating, you consent to the use of your image in any marketing or promotional material.

Tube Substitutions

Tubes are sometimes lost or damaged affecting our inventory. Substitution of your preferred tube may sometimes be required. If you are downgraded from a Premium tube you will be refunded the difference. A double tube may sometimes be replaced with two single tubes and a link rope.

Supervision of Minors

All minors (less than 18 year of age) require adult supervision at all times. At least one adult age 21 and over is required per six minors.